Booking

7 11, 2016

How To Solve The Problem With Tracking Marketing Dollars

2016-11-07T16:01:48+00:00Uncategorized|

Tracking of marketing dollars for Anna Maria Vacations was becoming more difficult and they needed an efficient way to drive more bookings. Specializing in luxury Gulf beachfront homes, condos, and bay waterfront homes, Anna Maria Vacations is a successful rental company on the western coast of Florida. Tracking Marketing Dollars and Conversions Agents had a problem working outside of the office with the exception of corresponding through email. They had difficulty working remotely, being as efficient, and serviceable to their customers. Plus, Anna Maria Vacations was spending a majority of their marketing budget on print ads.  Although Rthese ads were [...]

24 10, 2016

Easy iCal Link in TRACK PM

2016-10-24T17:02:41+00:00Property Mangement, Reservation Sales|

Decrease Double Bookings with iCal Link Using the iCal Link in TRACK PM is easy to use, decreases double booked inventory and you don’t have to manually update availability anymore. The integrated link allows property management companies to automatically display availability between a booking site (example AirBnB, HomeAway.com) and TRACK PM without the hassle of having to manually update available on every single different booking site that they want to list their accommodations. Your channel partners inventory is displayed and is updated giving the traveler an up to date availability. iCAL and TRACK PM Requirements In order to use this [...]

23 06, 2016

Drive More Reservations Using Industry Benchmarks and Metrics

2016-06-23T06:30:05+00:00Call Center|

Industry benchmarks are good indicators to use when looking at past, current and future performance of your Call Center. In order for your business to continue to grow it is good to constantly be looking at how to; increase your call to sale conversion rates, decrease your current abandonment rates, organize and keep building out your contact database to increase direct bookings and revenue. Are you using key industry benchmarks and metrics to turn your reservations team into a sales team? To help you, we have put together a set of key benchmarks, definitions and global metrics for your business to use as [...]