Analyze Results and Make Data Driven Decisions

TRACK’s Reports are available 24/7 and update in seconds, giving your real time business intelligence.

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Expedite your decision making process with enterprise level business intelligence at your fingertips. Get real time insights into: abandonment rates, handle times, lead to conversion rates, inbound and outbound conversion rates, Agent productivity, campaign statistics and more. Get the information you need to grow your business with TRACK.

Important Data Delivered Effortlessly

Run critical reports to view key business data.

Use custom report fields to keep everyone focused on the data you care about.

Export reports to CSV or EXCEL to allow for even deeper research and analysis.

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Track and Manage Your Property’s Performance

Easily set company, operational, and individual goals based on scoring methodologies and benchmarks.

  • Score Agent Calls
  • Audit Agent Call Scoring for accurate reporting
  • Establish various goals based on areas of operation

Our 80+ Best Practice Reports Feed Dashboards and Update Immediately

Easily review key metrics using TRACK’s Dashboards.

Report on lead activity, lead conversions and closed booking ratios, holding your Marketing and Agent efforts accountable.

Filter by source type, activities, Agent, ratings and more.

Personalize which fields display on your report, and keep everyone focused on the data you care about:

  • Call Scoring
  • Call Auditing Reporting
  • Reports by Roles
  • Reports by Teams
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If It’s In TRACK, You Can Report On It

Report data on any lead, prospect or guest. Data can be sorted, filtered, exported or printed to PDF for easy ad-hoc reporting.

Can’t find the data you’re looking for or need a custom report built to run your business? Call us, we are here to help.