Release Notes | September 4th, 2019



Release From Beta:

The following features have been in use by Track users that requested access during our beta stage following the initial releases of these features. Due to their success we are now removing the beta status and making these features available in all Track PM instances.  Please reach out to with any questions on using the below features.

  • Automated Payments On Reservations: The ability to have payments automatically be charged to the guest credit card on a payment schedule. User Guide

  • Work Order Automation: Creating work orders through triggers and automation. Creating recurring maintenance work orders.

  • Front Desk Dashboard: A dashboard listed under the Front Desk tab providing a current status on arrivals, departures, and in house guests.


  • Moved Custom Data in the unit details modal (view-able from reservation details or tape chart) to its own tab. This was done to accommodate the unpredictability in length of this section and provide the details its own space for ease of readability.

  • On vendor bills that are created through a work order: the unit the work order was for will now be the default option during the vendor bill creation.

  • Added new API endpoints for tape chart development.

Bug Fix:

  • Corrected an automated error report in query builder.

  • Corrected an issue where the delete button did not work for removing a booking fee from booking fee configurations. The delete function will only be able to be used in cases where the booking fee has not been used on a reservation.

  • Corrected an issue where cancellation was not an available option after a reservation has been unlocked from the channel that provided the booking.

  • Corrected an issue where travel insurance was not being charged on the payment method on file when the booking was made through the Track online booking engine. (display of guarantee amount on booking engine was accurate, the discrepancy was in the reservation details within Track PMS)

  • Corrected an issue where if two batches were created at the same time and the same payments were selected in both batches, it will get reassigned to the second batch. The second batch will now display error indicating that the payment has already been assigned to a batch.

  • Corrected an issue where if a reservation fee with an owner split added through transactions was modified, the modified fee no longer accounted for the split with the owner.

  • Corrected an issue where accessing the Housekeeping Time Compliance Summary Report was producing a server error.

  • Corrected an issue with the Active filter on the owner profile page. Previously, the filter was not working to display both active and inactive profiles.

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