Hospitality Email Marketing Has Evolved

Personalize and automate your email marketing strategies

TRACK EMAIL marketing software is powerful and easy to use. TRACK EMAIL syncs with your PMS data and your CRM to automatically keep lists clean, de-dupe contacts, and remove the need for manual importing and exporting. You can send broadcast emails to targeted segments and lists, as well as automate key emails throughout the stay cycle and lifecycle of your guests.

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Personalize your guest communications

TRACK EMAIL helps you know your guests and send personalized messages based on their preferences. Automatically tag guests to specific lists and send revenue driving emails at scale. Personalized emails have increased open rates, decreased unsubscribes and higher performance.

Automate your email communications

Create automated emails with custom segments to enhance and personalize the email experience for your guests.

Booking confirmations
Pre-stay emails
Post-booking emails
Booking anniversary
Upsell emails
Lost lead emails

Simplify the design process

TRACK EMAIL gives marketers a simple to use interface with easy drag and drop functionality. Create templates from scratch or import HTML from your current system and TRACK EMAIL can quickly deliver beautiful, fully responsive designs sure to convert.

Drag and drop interface
Pre-made templates
Fully responsive design
PMS / CRM integration
Support and design services

Be compliant

TRACK is dedicated and committed to keeping your data protected. TRACK is a PCI DSS Level 1 Certified provider. TRACK also helps you to be GDPR compliant by giving you access to manage your customer data within the parameters required by the EU.

Save time managing data accuracy and quality

TRACK EMAIL automatically syncs with TRACK CRM and your PMS to allow for one central data hub with no duplicates and better data integrity and security. Every reservation generates a unique ID based on unique identifying data and automatically syncs the contact up to your email marketing software. TRACK EMAIL is also integrated with TRACK PULSE so all of your PMS, CRM and Contact Center data is in sync automatically.

The help you need

We will provide you with a dedicated integration and customer success team. Their job is to ensure you get live quickly with the right emails, list management, and data connectivity. After launch, you will receive a dedicated customer success manager who will work with you on a regular basis to optimize your campaigns, support your initiatives and help you achieve your email marketing goals.

Stay in touch and drive repeat bookings

Email is one of the most effective and low-cost ways of staying in touch with your customers. TRACK EMAIL will help you drive repeat bookings, increase conversions and decrease customer acquisition costs.

Integrate TRACK EMAIL with your property management software

Ready to get started?

TRACK provides expert consultants to help you choose the right services that fit your needs