Case Studies

Case Studies2018-08-16T20:44:07+00:00
Sterling Shores 2 v1

Anna Owens (Reservations Manager – Sterling Resorts) shares how TRACK Pulse helps her manage the Sterling Resorts contact center and motivate her sales team.

Matthew Brittain on Switching to TRACK Hospitality Software

Matthew Brittain (Owner – Brittain Resorts & Hotels) explains his reasoning behind switching to TRACK Hospitality Software and why it was the right fit for his business needs.

Bald Head Island - Customer Testimonial

Trisha Howarth (Hospitality Sales and Marketing Director – Bald Head Island Limited) discusses how TRACK Pulse has made her job as a marketer more efficient.

Bailey Kohan, Vacation Specialist, Royal Destinations

Bailey Kohan (Vacation Specialist – Royal Destinations) talks about why she loves working with TRACK Pulse and the benefits she sees from using the software.

Contact Center Manager Speaks on Experience with TRACK Hospitality Software

Amanda Szubert (Contact Center Manager – Brittain Resorts & Hotels) speaks about her own experience and her team’s experience with TRACK.

Severn Lodge TRACK Pulse Testimonial

Gary Don and Sam Breckbill (Assistant General Manager and General Manager – Severn Lodge) share their experiences and the benefits they see using TRACK Pulse.

Success Stories- Skytop Lodge

Jennifer Bambrick and Tiffany Seaman (Reservations Manager and Reservations Supervisor – Skytop Lodge) discuss their experience using TRACK Pulse.

Success Stories- Southern Vacation Rentals-McKenzie Solomon

McKenzie Solomon (Director of Guest Services – Southern Vacation Rentals) shares how TRACK Hospitality Software fits the unique needs their business.

Success Stories- Southern Vacation Rentals- Chad Blankenship

Chad Blankenship (Eastern Region GM – Southern Vacation Rentals) explains the benefits of having an all-in-one guest communication system.

Success Stories- Vacation Rental Pros- Steve Milo

Steve Milo (Owner – VTrips) shares how day-to-day operations have improved and the benefits of TRACK’s lower cost with elevated support and functionality over competitors.

Brian Moffatt, Owner, Royal Destinations

Brian Moffet (Owner – Royal Destinations) talks about why TRACK Pulse is the best choice for his business and how the software benefits many of his operational departments.

Success Stories- Southern Vacation Rentals- Patricia Hardiman

Patricia Hardiman (Chief Marketing & Sales Officer – Southern Vacation Rentals) shares how having one solution for over 1,000 vacation rentals improves their day-to-day operations.

Success Stories: Anna Maria Vacations

Mia Popja and Jackie Rodgers (Marketing Director and Reservations Manager – Anna Maria Vacations) discuss how TRACK Pulse has given them the power to better manage their leads, particularly during their off-season.

Bavarian Inn on TRACK Customer Service

Kim Whalen (Reservations Manager – Bavarian Inn Lodge) talks about the relationship he’s developed with TRACK customer service and the benefit it has had on his company.

Success Stories- Southern Vacation Rentals- Joe Casal

Joe Casal (Reservations Sales Manager – Southern Vacation Rentals) shares his experiences with TRACK and ease of training new agents with the system.

Success Stories- Bluewater

Nikki LaRocca (Reservations Manager – Bluewater Vacation Rentals) shares the experiences she and her staff have had while using TRACK Pulse.

Success Stories- Vacation Rental Pros- Betsy Lopez

Betsy Lopez (Assistant Sales Manager – VTrips) discusses how TRACK Pulse aids in her sales process.

Success Stories- Southern Vacation Rentals- Kim Combs

Kim Combs (Reservation Agent/Vacation Planner – Southern Vacation Rentals) explains how her sales numbers have increased since switching to TRACK.

Adam Sushoreba

Adam Sushoreba (Rooms Manager – Lutsen Resort on Lake Superior) talks about why TRACK Pulse is the best choice for resort properties.

Travel Resort Services, Inc

James Foster (Broker Associate – Travel Resort Services, Inc.) describes how TRACK’s Technology Solutions have improved their business operations.

Atlantic Vacations

Jonathan Fonvielle (Reservation Sales Supervisor – Atlantic Vacation Homes) Explains how the customization of TRACK Pulse has helped their agents.

L&F Bethany Rough Draft w Slides

Emme King (Realtor/Manager – Long & Foster Bethany Beach) explains how TRACK helps the company make key business decisions.

TRACK Pulse Success Story: Bavarian Inn
Randy Voeks
Randy Voeks (Guest Relations Coach – Lutsen Resort on Lake Superior) discusses how TRACK Pulse allows properties to engage with travelers on a personal level.
Revenue Increase

See how TRACK has helped our customers increase their revenue and achieve greater sales success.

Integration Process

‘Flawless’, ‘Easy’, and ‘Seamless’ are just a few of the words used to describe the integration process with TRACK.