Speedy and Painless Implementation and Training

TRACK delivered how you want it and when you need it, because every property is unique.

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Our Customer Success Team is here to guide and support you through your on boarding of TRACK. Our team will:

  • Listen to and understand your business needs so implementation goes smoothly.
  • Personalize TRACK to your unique property vernacular.
  • Get you up and running in weeks, rather than months.
  • Be with you prior to implementation, during training and after you “Go Live” with TRACK.

Accelerated Remote Implementation and Training

Recommended for small to mid-sized properties. We ensure a consistent implementation and training approach with pre-configured business processes. Our training methodologies are based on industry specifics and tailored to fit a property’s unique business model. An implementation timeline that fits your staff’s schedule is discussed and agreed upon during our initial Kick-Off Meeting.

Accelerated Onsite Implementation and Training

We partner with you to determine the right set of skills and staff needed to meet your implementation and training goals prior to coming onsite. Following the same core steps as in Accelerated Remote Implementation, we also will work with you to create documentation for a multiple site property implementation and training.

Implement and Train in Weeks, Rather than Months

Your Success, is our Success!

Kick-Off Meeting (Sales Hand-off)
Site Configuration and Implementation
Integration Testing
Go Live
Monthly and Quarter Business Success Reviews
Annual Executive Call