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(Minneapolis, Minn.) January 7, 2019 -- Track Hospitality Software (TRACK), a product of TravelNet Solutions and an industry leading provider of integrated CRM, guest communication management, and property management solutions for hospitality, today announced the company has validated compliance with the Payment Card Industry (PCI) Data Security Standard (DSS) version 3.2 as a Level 1 service provider. The PCI Data Security Standard (PCI DSS) is the most rigorous industry-recognized payment-card security standard available globally. The PCI DSS Security Standard is designed to minimize the exposure of credit card data to risk of fraud or compromise. Although the PCI standard is [...]

The TRACK Hospitality Software team will be attending HITEC Houston 2018, and we’d love to see you there. Make sure to stop by Booth 1148. HITEC is the world’s largest hospitality technology show, bringing the brightest minds and the hottest technology from around the world to one place. TRACK will be represented by Director of Product, Patrick Power, and Sr. Digital Consultant, Stephen Green. These two will be available to answer any questions you may have about the software as well as giving demonstrations of new features including TRACK Automations, real-time and time-based emails that will help optimize your contact [...]

For years, TRACK Hospitality Software has been trying find a solution to independent properties losing out on millions of reservations because they have fallen behind the latest technology and online booking engines. While trying to find a solution, TRACK has coined this problem a “billion dollar obstacle”. Bringing over 70 years of travel experience to the table, the partners at TRACK continue to try and help properties hurdle this obstacle by developing state of the art software that meets the needs of hospitality operations. What they’ve found is the buyer’s journey is long and takes place across multiple devices, so [...]

https://www.youtube.com/watch?v=oxABLaZGQgo&feature=youtu.be The balance of power has shifted to the caller’s side of the equation. In the past, callers had minimal information such as a brochure or directory. Now most callers have researched extensively online prior to calling. This webinar covers sales training tactics for converting today’s real-world callers into confirmed bookings. Doug Kennedy will cover: Who are today’s callers and why do they still call instead of booking online? A history of reservations sales processes that helps us understand what we need to be doing differently. How to engage multi-tasking callers to grab their attention. How to field questions [...]