TRACK Chat vs. NAVIS: The Best Hotel Chat Platform

2017-05-31T14:32:55+00:00Call Center, TRACK Chat|

Here at TRACK, we feel pretty strongly that we've created the best chat platform for Hotels, Resorts and Property Management companies (And we're just getting started). You may be asking "What is the difference between our platform and other chat platforms?" Specifically, people want to know the difference between TRACK and NAVIS. Here is a quick overview of the differences between TRACK Chat and NAVIS Click-to-Chat. 1. 24/7 Access - Since TRACK Chat is cloud based, agents can log in from anywhere at any time, and will not require access via a VPN or software installation into their computer. Bottom [...]