Reservation Sales


07 Dec 2017

New Article/Webinar from TRACK Partner Doug Kennedy

Track Hospitality Software (TRACK) partner Doug Kennedy, president of Kennedy Training Network (KTN), continues to expand his influence in the hotel industry. The KTN president is one of the lodging industry’s leading experts in reservations sales, having conducted training for top tier companies for...

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17 Jul 2017

Overcoming “I have to check with my spouse”

The conversations that today’s reservations sales agents are having with callers have certainly changed significantly over the years as guests have so much more information prior to dialing our 800-number’s. Yet the comment we hear today just as often as back when I took...

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