14 11, 2017

How to Boost Employee Productivity at Your Property


Property managers are constantly busy thinking about how to boost reservations and profits. One big factor that can affect the continued growth and sustainability of every property business is employee productivity. Your employees are the backbone of your business. You need them in order to keep every aspect of your property running smoothly. When your employees are productive, there’s a good chance that your guests are happy. But how do you approach a lack of productivity among your employees? Or, if your employees are already fairly productive, what can you do to make them even more efficient and effective in [...]

28 03, 2017

8 Great Ways to Motivate Your Reservation Agents

2017-03-28T23:59:17+00:00Productivity, Staffing|

You can implement an endless number of strategies and tactics to bring more people to your property this year, but what you really need above all is a winning team of reservation agents. If you want to boost profits and land more reservations than ever before, the agents you hire and manage need to be happy, well-trained, and above all, extremely motivated. Unfortunately, keeping employees happy and eager to succeed in their roles isn’t always easy—what motivates one person on your team may not always motivate another. As a manager, it’s your job to put a plan in place that [...]

9 03, 2017

12 Great Tools for Boosting Resort Management Productivity


Every successful property manager knows that in order to drive more bookings and increase profits year over year, you can’t spend every minute of your day micro-managing employees and working through tedious back-office tasks. To succeed, you need to be willing to invest in tools that can help boost productivity and focus more time on what really matters: building and maintaining relationships with new and returning guests. Here’s the problem: there’s an endless number of tools out there to choose from, and they aren’t all created equally. It’s not always easy to know where to start, or which ones to [...]