Category: Product Release

TRACK PM Bug Fix: Corrected an issue where tax configuration would produce an error upon saving. Corrected an issue where the booking fee reservation type was required but not being validated on save. Corrected an issue where work orders were having issues with the received date and time. Corrected an issue where housekeeping API failed some tests. Corrected issue in airbnb update where channel id is not set causing error …

  TRACK PM Enhancement: Added automation to update all future reservations related to a unit that changed ownership. For property management companies that display Net rent in the owners portal this upgrade will instantly update the Net rent from a reservation to reflect the new contract commission amounts related to the new ownership. Improvement in design of Airbnb connection to resolve several pain points in regards to publishing units on AirBnb. Improves reliability of airbnb listing import process and resolves some issues such as photos not updating on listings. To update listings that have images issues, please deactivate the listing …

  TRACK PM Enhancement: Added Red Sky Travel Insurance report. This is a report that is designed to be generated and turned in to Redsky for travel insurance policy purchases. Added Active filter and column to reservation types. Added Track to Airbnb mapping for the fields: Space and Interaction Video:   Bug Fix: Corrected an issue where when editing a unit/node that has a folio item attached to it and then selecting save it generates an error.  Corrected an issue where when trying to cancel pending/open HK work orders it generates an error.  Corrected an issue where unchanged rates were …

  TRACK PM Enhancements: Added BeHome 24/7 lock integration. Door lock codes can now be generated in Track for PMs using BeHome 24/7.  Added ability to search and batch print owner statements by year, period and location. Added a column displaying checkout date to Leads by Check-In Date report. Added a default commission field to owner contracts. With this enhancement, the default commission of each contract will be applied to any new commissionable rate types. Currently, new commissionable rate type when added with have 0% commission in each contract until updated. Bug Fix: Corrected an issue where payments made through …

TRACK PM Enhancements: Added unit name (export only) and unit id to the promo report.  Added ability to make security codes inactive and hidden from unit info once inactive.  Bug Fix: Corrected an issue with Homeaway rates not updating.  Corrected an issue where occupant quantities needed to be set on a reservation.  Corrected an issue where new cancellation policies could not be added. TRACK CRM Bug Fix: Corrected issue where tags were not attaching to leads.   Corrected an issue with RDP sales link.  …

  TRACK PM New Features:   Daily Pricing: Important: daily pricing does not affect current rate structures. Daily pricing is a revenue management tool that is a layer of adjustment to be used in conjunction with existing seasonal rates.  What Is Daily Pricing: It is a revenue management tool that allows PMs to make nightly overrides to an individual unit’s rates, length of stay requirements, arrival/departure, and additional occupant charges. It is the source of truth for the rate for a rate type on a unit on any given night. The Daily Pricing spreadsheet will reflect both seasonal pricing and …

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TRACK PM Enhancements: Added checkout date to the advance deposits report. This enhancement was done to provide more clarity on the reservations included in the report. Added VirtualKEY as a supported lock integration. Learn more about VirtualKEY (now Lynx): https://www.getlynx.co/about-us/ Changes: Removed print button on reservation document. Print already existed in pdf viewer. Bug Fix: Corrected issue where merge fields that were part of a URL we being encoded in templates. With fix, in CRM templates and automation emails URLs can include merge fields and the url will be dynamic. TRACK Pulse Bug Fix: Corrected error message verbiage about warning …

TRACK PM Enhancements: Added a new automation condition that detects a number of days that a unit has been vacant for. Property managers can create automations for inspection work orders, emails, etc to allow for a review of a property before a guest or owner arrives after a long vacancy. Watch Video: Added the ability to search for a travel agent company in addition to a vendor company in Vendor bills Added event based bi-directional intervals for scheduling work orders through automation. An interval determines the scheduled date for a work order created through automation. Previously this was only able …