Release Notes | December 6th, 2019
TRACK PM Enhancement: Merge Reservation and Folio Transactions: Reservation and folio transactions will now be identical throughout all reservation statuses. Additionally transactions processed prior to check in, regardless of folio or reservation, will post to Advanced Deposits. After check in transactions, regardless of reservation or folio, will post to Guest Ledger. Added system cancellation policies for Airbnb (and Trip Adivosr upon release of Trip Advisor connection). Both channels have their own cancellation policies options that must be selected rather than using the PM cancellation policy. Track PMS now features cancellation policies that will be applied to reservations from these channels …
Release Notes | November 27th, 2019
TRACK PM Bug Fix: Corrected an issue where airbnb reservations were not updating availability in real time allowing a window for conflicts. Corrected issues involving Airbnb secure messaging. Corrected an issue with errors generated from removed documents. Corrected an issue where smaller screens were not able to view owner profile tab options. Corrected an issue where cleaning reports were not able to be printed. Enhancement: Added a new report, Daily Pricing – Unit, that allows for comparison of units within a rate type or viewing all rates for a single unit in all rate types. Updated tax documents for the …
Release Notes | November 18th, 2019
TRACK PM Enhancement: Updated the change unit drop down on a reservation to primarily sort by unit type name alphabetically and then by unit name alphabetically within the unit type. LOS Tiered Fees – Fees through TRACK can now have a minimum and maximum length of stay that the reservation would have to be for the fee to be applicable. This is done by setting a minimum and/or maximum length of stay. If the reservation is equal to the minimum or maximum or in between the two then the fee will apply to the reservation. In addition to the addition …
Release Notes | November 7th, 2019
TRACK PM Bug Fix: Corrected an issue where the transaction date for room charges were posting per room night and not when actual transaction is occurring. Corrected an issue where Airbnb reservations were not triggering automations. Corrected an issue with CRM template html rendering. When not using brand layout, html is now directly added and not through tinymce editor. Corrected an issue where a commission reduction from a refunded room night was being reported on the owner statement summary as additional income rather than a reduction in charges. Corrected an issue where standard fees were not clearing from Airbnb listings …
Release Notes | November 05, 2019
TRACK PM Enhancement: Created an API for adding, editing and getting general ledger accounts. Bug Fix: Corrected an issue where the printing of a document was not logged in the reservation audit logs. When you generate the pdf to be printed, that action will now be recorded in the audit log of the reservation. Corrected an issue in the URL when duplicating a vendor bill. Corrected an issue where Airbnb net payment notes were not showing the reservation number in the bank deposit screen. Please note: the fix will only apply to payments made in the future. Existing payments in …
Product Release | October 31st, 2019
TRACK PM Enhancement: Automated Housekeeping Work Orders NOTE: Behind feature flag, can be enabled by request. Now you can set a scheduled interval within housekeeping preferences. This interval will allow you to set how many days in advance of departure a work order will be created. Track’s system will automatically account for last minute reservations that are already within the interval. Work orders will be assigned to the unit’s default housekeeper. Additionally within the reservation type a small change has been made to allow for no departure clean as an option (no work order created), otherwise the reservation type will …
Release Notes | October 30th, 2019
TRACK CRM New Feature: Contact And Lead Merging: A new feature has been added allowing contacts and leads to be merged in the case of duplicates. NOTE: Behind feature flag. Available by request only, please contact support@trackhs.com to have this new feature enabled. TRACK PM Bug Fix: Corrected an issue where column totals on an owner statement were incomplete in the case of negative owner charges on a reservation. …
Release Notes | October 25th, 2019
TRACK PM Enhancement: Added a column to the Reservation Charge Assessment By Unit report to display if a charge is a manual, suggested or required fee. Bug Fix: Corrected an issue where the lowest rate type available was not automatically being selected during the reservation process. Correcting an issue receiving an error when adding a coaching topic. …
Release Notes | October 22nd, 2019
TRACK PM Enhancement: Added a copy to all function to rate adjustments within reservations. When editing the nightly rates within a reservation, the first night’s rate can be entered and then copied to all nights in the reservation. Added automation to automatically end reservation holds after the hold period has ended and rent has not been received. Video: Added automation to automatically check out reservations that are past the check out time, have no outstanding items on the folio and are in units set to quick checkout. Video: Added a new automation condition for leads, sales, reservations, and surveys: …
Release Notes | October 17th, 2019
TRACK PM Enhancement: Added an agent column to the Reservation Discounts and Promos report. This enhancement allows for better agent accountability and tracking for discounts used. Add business or personal designation on the bank account type of the owner was not being displayed on the view page of the owner company. Previously only checking or savings was being displayed. Bug Fix: Corrected an issue where nodes were not able to be removed from promo codes. Corrected an issue where the unit block dates were required but not being validated on save of a unit block. Corrected an issue where the incorrect …
