Category: Product Release

TRACK PM New Feature: Unit Room Configurations: Rooms are located within unit profiles or unit type profiles. They are a way to more clearly define the living space of a rental property. Within the spaces; bedding, occupancy, and other elements can be defined and shared with channels and displayed within the application. The original bedding was specified on a unit or unit type as a whole without a definition (outside of the description) of what room contains what bedding. This used to be located on the general tab. It has now been migrated to the rooms tab. Rooms can be …

TRACK PM New Feature: Maintenance Zones & Stop Numbers: There are two parts to this enhancement, maintenance zones and stop numbers for both housekeeping and maintenance.Maintenance zones are now able to be added to nodes, unit types or units. The zones are inheritable. Maintenance zones are very similar to the already existing feature of housekeeping zones, however they are separate and will need to be set up in configurations. Zones are designed to group units for work assignment. Stop numbers have been added to both housekeeping and maintenance zones. Each unit within a zone can be assigned a stop number. …

TRACK PM Enhancement: Customized NACHA Files: Within the bank account setting in your ledger accounts, the NACHA header can now be customized. Additionally the batch header can also be customized while creating an ACH batch. This enhancement will allow TRACK clients to format the NACHA file as needed within our software, eliminating the need to make repeated modifications in the file after export. Video: Maintenance Work Order Canceled Status: Maintenance work orders now support a new status, Cancelled. This will provide TRACK users two possible cancellation paths for maintenance work orders that are not needed to be carried out. We …

TRACK PM Refactor: TRACK PMS Calendar Groups: We have refactored the calendar groups within track PMS. Calendar groups can no longer be set on nodes. They will be set on units or unit types. Unit type will override the unit setting. The calendar group must be set on the unit or unit type for it to apply in season pricing.   For updates and information about software bugs please visit our support center here …

TRACK PM Enhancement: Booking Fees can now be supported by unit type in addition to units and unit location. When creating a booking fee, unit types can now be selected to apply the fees to. A unit filter has been added to the reservation change log report. In addition to adding the unit filter, unit moves can now be isolated using Log Type event Update Unit. Updated the logic for payment processing fee posting. Posting the owner fee will always happen at the time of transaction, for both configurations. “On Each Transaction” configuration will reflect a transaction date matching the …

TRACK PM Enhancement: Owner Portal: Lost Opportunity Value. There is a new option within the owner portal to display in the owner reservation process the rental value of a reservation. If enabled, there will be a new field that will display to the owner the rack rate value of the dates being booked. As owners make personal use reservations they are impacting their rental income potential. This feature allows owners to understand the rental income opportunity and also compare possible dates of stay to minimize their personal use impact. Video:   For updates and information about software bugs please visit …

TRACK PM Update: When a fee that is realized at booking is manually modified and then the reservation is updated; the fee amount will reflect the amount calculated off the updated reservation. The adjusted fee transaction will remain and the delta will be a separate transaction line, the sum of which will match the updated reservation fee value.  When an exception occurs from one of the access control clients (example: Behome247) when generating a guest access code from a reservation, TRACK will now display the exception message from the API to the user. For updates and information about software bugs …