Category: Product Release

TRACK PM Enhancement: Moved the Airbnb house rules from the Airbnb channel modal to the unit/unit type/node profile. This enhancement will allow the house rules to be set on a unit, unit type or node and be inherited. This will save setup time while allowing for any level of customization that it needed. The change will also allow house rules to be added to any new channels that allow them through their API. See Video: https://drive.google.com/file/d/1QeBCaT09En2ksSl3enaAJCiFgX-ttYOU/view?usp=sharing Added a new reservation document merge field for Special Requests. From the notes tab in a reservation there is an option to designate a …

TRACK PM New Feature: We have added the ability to unlock an Airbnb reservation from the channel. When Airbnb reservations are made they have limited editing abilities within TRACK because the reservation is linked to the reservation within the channel platform. Editing of these reservations requires communications between TRACK and the platform; which does not always meet operational needs. This new feature allows the reservation to no longer update the channel or receive updates from the channel. This allows the property manager to alter a reservation easily while the guest is in house. It is important to note however:  Once …

TRACK PM New Enhancement: We have added a safeguard when deactivating a unit warning the user of future reservations. When a unit is coming off program it is important to move the reservations to a new unit. Once a unit is set to inactive it loses visibility within the PMS system in key areas, such as the tape chart, making it critical to be aware of future reservations before setting the unit to inactive. The new feature will trigger a pop up warning if future reservations exist when trying to set a unit to inactive. See Video New Feature: We …

TRACK PM Enhancements: Added a field to unit profiles for tax id. The API output to channels requiring a tax id for each unit can now be managed from TRACK PMS. Added a column to Reservations Charges By Unit report that reflects the quantity of the fee added to the reservation. The benefit of adding this column to the report is a property manager can pull a list of items or services that were purchased, by reservation, to ensure enough are in stock and are delivered and/or fulfilled at the appropriate time. Updated the Fee Details report for better clarity. …