Doug Kennedy’s Train The Trainer – Ideas for Reservation Managers
Although the webcasts that TNS/Track so generously sponsor usually focus on sales training tips directly for the frontline reservations staff, this month I took a little different approach and focused on train-the-trainer ideas for managers. The format was sort of a “challenge/solution,” and here are some highlights of what I shared during the live webcast. Challenge: Reservations Agents May See Inquiries As Interruptions! When you stop to look at the daily task list of most reservations agents, you will quickly recognize that the most important task of all – selling! – is probably what they spend the least amount of …
Growing Your Business in Turbulent Times Through Effective Use of Distribution Channels
Let’s face it, this past year has presented challenges that none of us thought we’d face in our lifetime. In the past 9 months we’ve faced COVID-19, hurricanes, fires, recession, earthquakes. I’m sure I’ve missed a few local events for each of us. The big question before all of us now is – how do I keep my business and how do I grow in today’s environment? Given we’re in the connectivity business, I’ll stick to the side of the business NextPax can help with – getting heads in beds. I’ll tackle a few topics that may be of help …
TRAVELNET SOLUTIONS Provides Vacation Rentals Increased Revenue With BookingPal Partnership
TRACK Hospitality Software, providing solutions to decrease your technology footprint to save you time, money and resources partners with industry experts in distribution and channel management, BookingPal. COTTAGE GROVE, MN – November 3, 2020 TravelNet Solutions, provider of TRACK Hospitality Software, which is built around the industry’s leading CRM, is excited to continue their partnership with BookingPal. Coupling TRACK’s integrated modules to deliver the best end to end experience for management companies, owners, and guests, with BookingPal, is allowing vacation rental management companies to increase their efficiencies, operations, and revenue. With this powerful partnership, vacation rental management companies on TRACK and …
5 Ways To Help Your Vacation Rentals Bounce Back
So much of the world has changed in the past seven months––and travel is no exception to that rule. But with change comes opportunity, especially for property managers who are able to respond to the new reality swiftly and make adjustments. However, it helps to know what’s going on in the industry before you start changing things on a whim. That’s why we’ve done a deep dive into our data, to share our latest insights with you and suggestions on how you can help your vacation rental bounce back through the rest of the year and onward into 2021. Leverage …
TRACK Announces Webcast with Doug Kennedy on October 20th
COTTAGE GROVE, MN — October 16 — TRACK Hospitality Software powered by TravelNet Solutions announces webinar on Tuesday, October 20, 2020 at 11:00 AM CST with industry expert and valued partner, Doug Kennedy. Although OTAs are a good tool for finding new guests, direct bookings as they reduce distribution costs and increase your guests’ loyalty to your brand, not an OTA logo. Fortunately, many guests still reach out directly to compare rates or to ask questions that only an on-location expert can answer. This is why many callers present themselves as being that person who is “Just calling to double-check …
The “Key” to Vacation Rental Safety and Efficiency
I have had the pleasure of staying in several private vacation rental accommodations with my family over the past several years, and each stay had everything that family travelers love about vacation rentals—ample space, great family amenities and engaged hosts who helped make sure our vacations were great. During these stays, the property managers gave me access to the property by sending me a code to a lockbox or electronic lock. The challenge with these systems is that the codes were not being changed. Think about that for a second…that is the equivalent to giving any guest who has ever …
Straight Talk About OTA’s and Channel Managers
By Michelle Marquis, Chief Revenue Officer at Lexicon Travel Technologies First of all, we are so excited to partner with Track. We feel we are in such great company with them and you, their client. As I thought about what to write for this articlenewsletter, I decided to not do any marketing fluff and just give it to you straight. Anyone who knows me, knows I am direct, to the point, and trustworthy (I do not BS). I was on the phone today with a property manager I know well and really respect. They have a wealth of experience …
From Our Friends at Lugless
After months at home, there is massive pent up demand for travel, but the biggest concern for guests right now is whether it is safe to fly. Every travel company has implemented programs to ensure hygiene and personal safety are top priorities, but concerns persist resulting in air travel being down approximately 75% from a year ago. Airlines have done everything they can to make it clean and safe for passengers in the terminal and on board a flight. Car rental companies have revamped their entire pickup and return process through cleanliness initiatives. Hotels and short term vacation rental properties …
