Blog

User Experience Enhancement - Ordering Unit within the Promo Code unit selector Bug - Edit Date Group Range no longer redirecting back to the list view Bug - Fixed Ordering in Shared Destination to not produce Error User Experience Enhancement - New Reservation Screen Adding Grand Total to Top of Quote Reordered where Campaign, Travel Agent, Tax Exempt and Travel Insurance are located Tape Chart correctly shows the Rate Overrides now Link from Tape Chart correctly starts quote now Always Displays Tape Chart view for booking within New Reservation Screen No longer does single line view for Multi-Night rates Bug [...]

We have a few significant features to announce. These will be accompanied by larger blog posts in the next several weeks. Our real-time, new direct connection to Airbnb has you covered and is now available for preview. We will be connecting with customers we've identified as our first launch partners. This will be available for all customers in the next several weeks. Choose from two different real-time connections: a full sync (syncs content, rates and availability), or a limited sync (rates and availability) that lets you manage your listings on Airbnb. Your Airbnb reservations will come right into TRACK. Already [...]

Our product team is busy at work improving the track platform.  These are the changes released over the past two weeks. Selected Platform Changes Addressed issues with the default tab when posting a charge on folio or reservation. Corrected an issue when performing card verifications with VRP. Updated account list ordering in several locations to be more consistent. Fixed data export on folio analysis report. Added a queue filter to the ASA report. Resolved issue with SMS automations being sent to unit role users. Addressed issue with contact updates in the opera sales link. Deposit tool can now use a [...]

We have been hard at work improving our product. We have several large updates to announce in the near future, in the meantime, we have made several updates and fixed a few issues with the platform. New Features Booking fees can be assigned to specific units. This allows more control for which reservations have booking fees automatically posted. We updated the remote client and are now able to provide warnings when voice quality is impacted by internet connection. SMS conversions will now show full chat history with a contact. New reservation payment type to for net commission payments. New Sales [...]

Pulse / Property Management Software Updates TRACK Surveys We have released an exciting new feature available as a new upgrade module for TRACK Pulse / CRM and Property Management Software users. TRACK Surveys is an upgraded feature that will require current users to request pricing and details from sales which can be reached here info@trackhs.com. Surveys are totally customizable and will allow customers to get feedback from travelers throughout the buyers journey. This includes but is not limited to: After the initial booking - gaining feedback for how the reservation process / experience is After check-in - gaining feedback how their [...]