Blog

TRACK PM - Enhancement - Housekeeping Tasks and Task Lists are now supported in the Mobile Portal and full application TRACK PM - New Feature - Maintenance Tasks Task Lists are supported for both the mobile portal and full application. TRACK PM - Bug Fix - Accounting Deposit issue with credit memos being added to the amount, not subtracted has been resolved. This resolved the bank reconciliation issues as well. TRACK PM - Bug Fix - Triggers and Automations not firing to additional recipients including free form emails and phone numbers (texting), as well as unit roles has now been [...]

TRACK PM - Update - Update to the Reservation Payment Due Report upon client feedback TRACK PM - Update - Update to the the Guarantee Policy Report upon client feedback TRACK PM - Update - Update to the Owner Statement Analysis report using the node filter to be a single select due to conflicting data using multi-select TRACK PM - Update - Now includes Unit Roles on the Export of the Housekeeping Checkout Report TRACK PM - Update - Productivity Report has been updated to allow all reservation types, and a filter where limiting the data by reservation type is [...]

TRACK PM - New Feature - Update to Stock Items to include cost. Costs can be serialized into different costs as time progresses with the use of TRACK Software. TRACK PM - New Feature - New housekeeping functionality to group units into different housekeeping zones. This is preliminarily launched into a beta phase, but will be added to filters, reports, and assignment soon TRACK PM - Enhancement - E-Signatures now support manual sending in draft mode through PandaDocs. This requires manual configuration with your account manager. Submit a ticket to support@trackhs.com to learn all of the details TRACK PM - [...]

Enhancement - TRACK - Enabled an Unlock User function Enhancement - TRACK PM - Full Channel Reservation API that supports custom pricing, payment methods, channel tax remittance, cancellations, and unlimited channel connections. Enhancement - TRACK PM - Full Pricing API to allow channels to cache rates, fee pricing, person pricing, tax policies and more Enhancement - TRACK PM - On payment, charges, and other financial entry fields no long causes issues when entering a comma in an amount Bug Fix - TRACK PM - Owner Statement redirect bug in getting the proper statement type in viewing (Weekly, Monthly, Annual) Bug [...]

Bug Fix - TRACK PM - Not including Rate and Minimum LOS messaging on new reservation screen has now been resolved User Experience Enhancement - TRACK PM - Reservation Balance will now automatically refresh after changes without requiring a page refresh Report Update - TRACK PM - Booking Summary will show the Promo Value as a Negative value rather than an absolute value

- TRACK PM - Unit Node Filter now sorts by Sort Order of Node Type and Nodes will be sorted alphabetical within that node type - New Feature - TRACK PM - Owner Statements can now be conducted on a weekly interval. This is setup within Owner Preferences in Configuration - Bug Fix - TRACK PM - Rates will now be found if only part of a reservation has a multi-night rate type set. Previously it would error out saying no rates we found, even if there was a single night rate.

Architecture Update - TRACK CRM - Updated to track the Sale or Reservation directly on a Survey Instance Bug Fix - TRACK PM - Fixed issue removing work orders from Housekeeping Bills Bug Fix - TRACK PM - Not properly getting the Payee Tax Name on Tax Forms - This has been resolved Bug Fix - TRACK PM - AirBnB Unit Descriptions no longer doubling in certain cases of implementation

- Update - TRACK PM - Updated 2019 Tax Forms - Update - TRACK PM - Update to the Owner Payment List (Previously only ACH but now supports Checks) - Bug Fix - TRACK Pulse - Preventing Backwards hours of operations with better error messaging - Bug Fix - TRACK PM - Channel Validation Tool has been fixed and now properly runs - Bug Fix - TRACK CRM - Correction on custom values reading numbers as ID's not Values preventing triggers from going out - Bug Fix - TRACK CRM - Update to the Oracle Opera Connection to properly support [...]

Update - TRACK CRM - Updated Unit mapping to be non-standard but customization supported. The rational behind this is the way the SMS Diplomat sends messages, it is inadvertently resending Confirmations on unit assignment and unit moves Bug Fix - TRACK - Permission privilege issues resolve