27 Jun 2018
TRACK is excited to announce our new Triggers and Automations system. This will allow you to send emails automatically based on an event happening (Trigger) or at certain time intervals (Automation).
22 Jun 2018
If you’re like most resorts in North America, the peak summer vacation season is in full bloom now that summer is upon us. Although most guests have booked in advance, the reservations team’s success at securing those last few bookings to fill-in the gaps...
13 Jun 2018
TRACK Announces New Custom Fields for Existing Sales Link: Similarly to custom fields that TRACK has had in the past in relation to contacts and leads, and integration into sales is now complete. You have the ability to put unlimited custom fields on your Sales / Reservations within the CRM. These can be integrated into Merge Fields, Automations, and Triggers. The is utilizing a completely new EAV model that runs more efficiently and allows you more end-user flexibility.
12 Jun 2018
The TRACK Hospitality Software team will be attending HITEC Houston 2018, and we’d love to see you there. Make sure to stop by Booth 1148. HITEC is the world’s largest hospitality technology show, bringing the brightest minds and the hottest technology from around the...
01 May 2018
Although it’s only early May, callers are already dreaming about their summer vacation plans. Summer camp schedules are now getting confirmed and time off from work is being requested by families everywhere. The next stage of the process is the time for mom and...
25 Apr 2018
New CSA Integration & Enhanced HTML Email Signatures: If you use CSA as your travel insurance provider we have a new integration connection via XML. This new connection will feed newly purchased policies to CSA automatically and create a policy number.Also, users can now add HTML email signatures that allow you to design your signatures to look and feel the way you want them to.
19 Apr 2018
To boost reservations and grow your property business this year, you have to master the art of communication. In the past, communicating with customers was much simpler: it usually happened through one or two offline channels. Things are different today. Now instead of selling...
04 Apr 2018
To grow your property business in 2018 and beyond, you need a winning team at your side. You need reservation agents who can ask the right questions, nurture the right leads, and consistently hit their numbers week after week. But what happens when your...
14 Mar 2018
Display Check-in/out Times: TRACK now displays check-in and checkout times on a reservation. You can also set your early check-in and late checkout times on a unit. Once your early check-in and late checkout times are set and if you select that a guest is checking-in early on a reservation then that time will change after you click the Early Check-in. The same applies to Late Checkout. The check-in and checkout times will show in the Guest Portal, Reservations, Reservation Documents, and Reports.
12 Mar 2018
If you want to continue successfully attracting, engaging with, and converting internet-savvy travelers in 2018, you have to be willing to invest in marketing strategies and tactics that you haven’t tried before. The truth is, online consumers are getting tired of the way that companies...