17 Jul 2017

Overcoming “I have to check with my spouse”

The conversations that today’s reservations sales agents are having with callers have certainly changed significantly over the years as guests have so much more information prior to dialing our 800-number’s. Yet the comment we hear today just as often as back when I took...

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30 Jun 2017

Understanding the ROI of TRACK Pulse

When determining return on your SaaS investment, many property owners and revenue managers focus on how much revenue is being generated. While revenue is key performance indicator that certainly contributes to the success of your property, it’s important to be able to look further...

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07 Jun 2017

How to Use Psychology to Drive Bookings

The internet has created a double-edged sword for resorts, lodges, and properties everywhere. On the one hand, the internet has leveled the playing field—it has allowed the little guys to finally compete with the big guys. On the other hand, it has made competition...

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07 Apr 2017

5 Smart Home Technology Ideas for Your Resort

The hospitality and travel industries are a competitive places to do business. In order to continue attracting people to your website and converting them into paying guests, you have to do what you can to differentiate from other similar resorts in your area. To...

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