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21 11, 2018

Release Notes | November 21, 2018

2018-11-21T21:08:53+00:00Product Release|

Our product team is busy at work improving the track platform.  These are the changes released over the past two weeks. Selected Platform Changes Addressed issues with the default tab when posting a charge on folio or reservation. Corrected an issue when performing card verifications with VRP. Updated account list ordering in several locations to be more consistent. Fixed data export on folio analysis report. Added a queue filter to the ASA report. Resolved issue with SMS automations being sent to unit role users. Addressed issue with contact updates in the opera sales link. Deposit tool can now use a [...]

7 11, 2018

Release Notes | November 7, 2018

2018-11-08T03:28:46+00:00Product Release|

We have been hard at work improving our product. We have several large updates to announce in the near future, in the meantime, we have made several updates and fixed a few issues with the platform. New Features Booking fees can be assigned to specific units. This allows more control for which reservations have booking fees automatically posted. We updated the remote client and are now able to provide warnings when voice quality is impacted by internet connection. SMS conversions will now show full chat history with a contact. New reservation payment type to for net commission payments. New Sales [...]

19 10, 2018

Release Notes | October 19, 2018

2018-10-20T13:52:27+00:00Product Release|

Pulse / Property Management Software Updates TRACK Surveys We have released an exciting new feature available as a new upgrade module for TRACK Pulse / CRM and Property Management Software users. TRACK Surveys is an upgraded feature that will require current users to request pricing and details from sales which can be reached here info@trackhs.com. Surveys are totally customizable and will allow customers to get feedback from travelers throughout the buyers journey. This includes but is not limited to: After the initial booking - gaining feedback for how the reservation process / experience is After check-in - gaining feedback how their [...]