Announcing Village Realty and Retreatia Have Selected TRACK PM to Manage Their Growing Portfolio
(COTTAGE GROVE, Mn.) January 6th, 2020 — TravelNet Solutions, a leading provider of integrated software and marketing solutions for the hospitality industry, has announced that Village Realty, and Retreatia / Great Western Lodging, have selected TRACK as their all-in-one enterprise software solution to manage their, combined, 1500+ vacation rental properties in the Outer Banks of North Carolina, and the Colorado Rockies, respectively.
Since 1993, Village Realty has been providing premium vacation rental management services in North Carolina’s Outer Banks. A landmark in the local Community, Village has led the market in value and service to owners and guests, and has grown to over 1200 properties, while maintaining consistently superior levels of service and personal attention to their loyal customer base.
“Having built our business on customer satisfaction, consistency, and reliability, we have steadily grown our business over the years, adding new value-added services, new experiences for our guests, and genuine partnership for our owners. As we grow, we need a technology partner that is able to grow with us, and TRACK is that partner,” said William Brennan, CEO of Village Realty Holdings. “With our ethos of local, hands-on service to customers, we felt TRACK was best suited to provide us that same level of partnership.”
Serving the mountain regions of Steamboat Springs and Breckenridge, CO, Retreatia Holdings, parent of Great Western Lodging, has grown into an enterprising organization focused on providing unparalleled guest and property management services. Under the Retreatia Holdings umbrella, there are currently two companies; Retreatia, founded in 2005, serving the Steamboat Springs market, and Great Western Lodging, founded in 1997, in Breckenridge.
“Our differentiators in the mountain region of Colorado are the experienced team we’ve built and our focus on providing a first-class guest and owner experience. As we grow to over 350 units we wanted to pair the right technology partner with our people to continue to take that customer experience to new levels. With TRACK’s continual innovation and advancement of their all-in-one solution, we felt it was the perfect match for our strategic direction,” said Josh Marquis, President of Retreatia Holdings.
“Both Village Realty and Retreatia differentiate themselves by evolving the services and support they offer to guests and owners. Enterprise-sized organizations like these who focus on the customer experience are exactly the partners we feel TRACK is best suited for,” said Ryan Bailey, CEO of TravelNet Solutions. “We’re very excited to bring our innovation and support to Village Realty and Retreatia as they take their organizations to the next level.
About TravelNet Solutions
Celebrating its 20th year serving the hospitality industry, TravelNet Solutions, Inc. (TNS) provides integrated software and marketing solutions for the hospitality industry including the TRACK Property Management System, CRM, and Call Center as well as a full suite of digital marketing services. TNS is on a mission to transform how hospitality works and our vision of the future is a world where every hospitality company is able to compete on a level playing field. To learn more about how TNS can help you, please visit www.tnsinc.com.