About

About2018-10-16T17:17:13+00:00

About Us

TRACK Hospitality Software is a leading omnichannel cloud communication platform for hospitality companies. It provides TRACK Pulse, the leading voice, email, text, chat and secure messaging platform, TRACK CRM, a full suite of sales and marketing solutions, TRACK Cloud Connect, a hosted PBX solution to replace current call hardware, and TRACK PM, a user-friendly, feature rich property management system.

In addition, TRACK offers a suite of consulting and professional services to help reservations, sales, marketing and revenue teams increase conversions and customer delight.

Our Vision

To level the playing field for hospitality properties, so together we may provide memorable experiences to travelers throughout the world, and to deliver a wide range of innovative solutions that help hospitality companies create world-class experiences with their guests.

Our Values

Our Values reflect the behaviors that shape the tone of how we work with each other and with our partners.  Serve: Considering people’s point of view is something we strive for in every aspect of our work. We look to serve others | Take Ownership: We all act like owners, treating the Company’s assets as our own and behaving with the Company’s long-term success in mind. No excuses, no blame. We get the job done. We take pride in owning our destiny and empowering others to own theirs | Integrity: We always try to do the right thing. We are honest and straightforward with each other | Create the Future: Continued innovation allows us to push the envelope for the travel and hospitality industry. We are determined to create a wide range of products and services, providing world-class experiences for guests and properties |  Have Passion For Winning: We have a healthy dissatisfaction with the status quo. Discipline, drive, and work ethic to always put our customers, our people, and our company in a position to win.

Meet Our Team

Ryan BaileyCEO
Ryan’s career started in 2002 when he co-founded a first generation web-based online booking engine: (Availability Tracker). This venture laid the groundwork for the 2003 acquisition of ResortsandLodges.com along with the launch of a property management system (RezTracker), and call tracking software (Phonalytics). In 2014, Ryan co-founded and led the launch of TRACK Hospitality Software, a next generation platform featuring full Property Management capabilities, a dynamic CRM, and contact center. Ryan studied Communications & Marketing at the University of Minnesota-Duluth before moving the company to the Twin Cities. He resides in Minnesota with his wife, Carly, and their two young children.
Matt RennerCSO
Matt has been with ResortsandLodges.com for the past 8 years as the Vice President of Sales, Vice President of Business Development, and his current role as Chief Sales Officer. He is also one of the co-founders of TRACK Hospitality Software and has been with the company for the past 4 years. Matt lives in Woodbury, Minnesota, with his wife Robyn and their two young children.
Roy CollinsVP of Engineering - CRM/Contact Center
Roy Collins leads the product teams for TRACK Pulse and TRACK CRM, and has been developing professionally in the web application domain for 19 years (the past 2 with TRACK Pulse). He lives in Minneapolis with his wife and two young children.
Patrick PowerDirector of Product
Patrick has been a member of the TRACK Hospitality Software team for the past 4 years in a variety of roles, helping to build out the TRACK Pulse and TRACK CRM features and functionality. He lives in Cottage Grove with his 2 dogs.
Ryan TurnerVP of SaaS Operations
Ryan Turner leads the Customer Success and Operations of TRACK Hospitality Software. Ryan’s team assists partners in operating their day-to-day operations, and optimizing efficiency with TRACK’s technology solutions. Ryan lives in Hudson, Wisconsin with his wife, Bobbie, and their two young children.
Patti SchweigerAccounting Manager
Patti Schweiger has been with ResortsandLodges.com as the Accounting Manager for the past 12 years, and has served in a variety of leadership roles within Human Resources and Operations. She resides in Centerville, Minnesota with her husband.
Bryan VargasVP of Media Operations
Bryan has been with ResortsandLodges.com for the past 8 years, leading the Marketplace and Business Solutions operations teams and the Customer Success teams for all products. Bryan’s experience spans the spectrum from project management and customer support to CRM Management. Bryan and his wife reside in Cottage Grove, Minnesota with their two young children.
nic-wegener-headshot
Nicolas WegenerVP of Engineering - ResortsandLodges.com
Nicolas has spent 15+ years in the tech industry as an entrepreneur. Focused on tools for the Society of Industrial-Organizational Psychology (SIOP). Having engineered, designed and built International, multi-lingual Psychometric software, CRM and ERP solutions for Fortune companies such as Korn/Ferry Intl (KFY), Westport based Bridgewater, CHS (CHSCP), Disney (DIS), Hanes (HBI), China International Intellectech Corporation (中智上海概要 a/k/a CIIC) and most recently LeMond. Proficient in a dozen programming languages and having developed solutions used worldwide ranging from industrial firmware to front-end websites, these competencies are at his core and grounded him as an entrepreneur. Nicolas currently lives in Knoxville, Tennessee with his wife and three children but is transitioning to Woodbury

Create a difference and GET ON TRACK™

Easily manage your Contacts, Leads, Guests, Campaigns and Companies.

Introduction

TRACK is the leading all-in-one cloud communication platform for lodging companies.  It provides TRACK Pulse, the first cloud voice, email, text, chat and now secure messaging platform built specifically for the needs of independent hotels, resorts and vacation rental management companies.

In addition, TRACK offers a suite of consulting and professional services to help reservations, sales, marketing and revenue teams increase conversions and customer delight.

About Us

We will shape how we interact with our customers, suppliers, and distribution partners, delivering a more coherent message and family of product offerings. The sales, customer success, marketing and product teams will communicate our solutions to our partners and customers.

Our Vision

To level the playing field for hospitality properties, so together we may provide memorable experiences to travelers throughout the world.

Our Values

Our Values reflect the behaviors that shape the tone of how we work with each other and with our partners.

One Mission, One Company, Three Solutions

To level the playing field for hospitality properties, so together we may provide memorable experiences to travelers throughout the world.

Meet Our Team

We are rallying behind a single strategy as one company. Our product line is the centerpiece to the traveler communication and commerce. We are not a set of fragmented offerings or siloed plans. We will allocate resources and build products, solutions, and services that provide compelling, integrated experiences with maximum return to travels and suppliers. All parts of the company will share and contribute to the success of these core offerings: Resortsandlodges.com®, Resortsandlodges® for Business, TRACKHospitality Software.

Ryan BaileyCEO
Ryan’s career started in 2002 when he co-founded a first generation web-based online booking engine: (Availability Tracker). This venture laid the groundwork for the 2003 acquisition of ResortsandLodges.com along with the launch of a property management system (RezTracker), and call tracking software (Phonalytics). In 2014, Ryan co-founded and led the launch of TRACK Hospitality Software, a next generation platform featuring full Property Management capabilities, a dynamic CRM, and contact center. Ryan studied Communications & Marketing at the University of Minnesota-Duluth before moving the company to the Twin Cities. He resides in Minnesota with his wife, Carly, and their two young children.
Matt RennerCSO
Matt has been with ResortsandLodges.com for the past 8 years as the Vice President of Sales, Vice President of Business Development, and his current role as Chief Sales Officer. He is also one of the co-founders of TRACK Hospitality Software and has been with the company for the past 4 years. Matt lives in Woodbury, Minnesota, with his wife Robyn and their two young children.
Roy CollinsVP of Engineering - CRM/Contact Center
Roy Collins leads the product teams for TRACK Pulse and TRACK CRM, and has been developing professionally in the web application domain for 19 years (the past 2 with TRACK Pulse). He lives in Woodbury with his wife and two young children.
Patrick PowerDirector of Product
Patrick has been a member of the TRACK Hospitality Software team for the past 4 years in a variety of roles, helping to build out the TRACK Pulse and TRACK CRM features and functionality. He lives in Cottage Grove with his 2 dogs.
Ryan TurnerVP of SaaS Operations
Ryan Turner leads the Customer Success and Operations of TRACK Hospitality Software. Ryan's team assists partners in operating their day-to-day operations, and optimizing efficiency with TRACK's technology solutions. Ryan lives in Hudson, Wisconsin with his wife, Bobbie, and their two young children.
Patti SchweigerAccounting Manager
Patti Schweiger has been with ResortsandLodges.com as the Accounting Manager for the past 12 years, and has served in a variety of leadership roles within Human Resources and Operations. She resides in Centerville, Minnesota with her husband.
Bryan VargasVP of Media Operations
Bryan has been with ResortsandLodges.com for the past 8 years, leading the Marketplace and Business Solutions operations teams and the Customer Success teams for all products. Bryan's experience spans the spectrum from project management and customer support to CRM Management. Bryan and his wife reside in Cottage Grove, Minnesota with their two young children.
nic-wegener-headshot
Nicolas WegenerVP of Engineering - ResortsandLodges.com
Nicolas has spent 15+ years in the tech industry as an entrepreneur. Focused on tools for the Society of Industrial-Organizational Psychology (SIOP). Having engineered, designed and built International, multi-lingual Psychometric software, CRM and ERP solutions for Fortune companies such as Korn/Ferry Intl (KFY), Westport based Bridgewater, CHS (CHSCP), Disney (DIS), Hanes (HBI), China International Intellectech Corporation (中智上海概要 a/k/a CIIC) and most recently LeMond. Proficient in a dozen programming languages and having developed solutions used worldwide ranging from industrial firmware to front-end websites, these competencies are at his core and grounded him as an entrepreneur. Nicolas currently lives in Knoxville, Tennessee with his wife and three children.

Create a difference and GET ON TRACK™

Easily manage your Contacts, Leads, Guests, Campaigns and Companies.