Understand the benefits of TRACK Pulse with this short video.
TRACK will help you convert more calls, emails and live chat sessions into contacts, more contacts into leads and more leads into direct bookings.
Building your direct channel is important to you and the future of your business. It is critical to capture contacts and nurture leads into bookings. TRACK automates this process for you.
Score leads, manage your pipeline, perform timely follow up to drive sales and increase revenue with dynamic Cloud Call Center solution. Core features include smart call routing, IVR and voicemail.
Manage contacts, log activities, create guest profiles within TRACK’s dynamic Customer Relationship Management (CRM) functionality. Record, log, score, and audit calls for Agent success and training.
Manage and effectively market to leads, prospects and guests using custom email templates and lead automation features.
Streamline Owner Management, Housekeeping, Maintenance, Accounting, Front Desk, Guest and Reservation management functions, statements and reporting utilizing a full suite of features and functionality.
Unlock key metrics, KPI’s and insights into Call Center, Agent, Sales, Marketing and Property Management performance to gain intelligence needed to run your business.
TRACK Cloud Software-as-a-Service (SaaS) is simple, intuitive and mobile ready solution that provides maximum flexibility, reliability and security. Requires no additional human resources, can integrate with other Property Management Systems (PMS) and is easy and painless to implement.
Brittain Hotels & Resorts manages multiple condo hotels with 3,000+ units in Myrtle Beach, SC.
They made the switch to manage their call center and over 100 Reservation Agents with TRACK Pulse.
Southern Vacation Rentals has been incredibly happy with TRACK Pulse. It’s a great all-in-one solution for properties of all sizes.
See the customer success story