With TRACK you get all of the features of an enterprise call center, marketing and property management software, without the complex hardware systems and high cost.
Join our next Webinar!
Understanding the Buyer’s Journey
When: Wednesday, October 12, 2016 – 1:00 PM (CT)
With: Tim Schutts, Senior Digital Consultant
Powerful Business Tools at your Fingertips
Call Center
Score leads, manage your pipeline, perform timely follow up to drive sales and increase revenue with dynamic Cloud Call Center solution. Core features include smart call routing, IVR and voicemail.
CRM
Manage contacts, log activities, create guest profiles and much more within TRACKS dynamic Customer Relationship Management (CRM) functionality. Record, log, score, and audit calls for Agent success and training.
Marketing
Effectively market to and manage leads, prospects and guests using custom email templates and lead automation features.
Property Management
Utilize a complete set of best practice features and functionality built to streamline Owner Management, Housekeeping, Maintenance, Accounting, Front Desk, Guest and Reservation management functions, statements and reporting.
Reporting
Unlock key metrics, KPI’s and insights into Call Center, Agent, Sales, Marketing and Property Management performance to gain intelligence needed to run your business.
Cloud SaaS Tools
TRACK Cloud Software-as-a-Service (SaaS) is simple, intuitive and mobile ready solution that provides maximum flexibility, reliability and security. Requires no additional human resources, can integrate with other Property Management Systems (PMS) and is easy and painless to implement.
Top Reservation Call Centers Trust TRACK
How Brittain Resorts & Hotels Made the Switch
Brittain Hotels & Resorts manages multiple condo hotels with 3,000+ units in Myrtle Beach, SC.
They made the switch to manage their call center and over 100 Reservation Agents with TRACK Pulse.
Beautifully Designed – Easy to Use
What Our Customers Say
Southern Vacation Rentals has been incredibly happy with TRACK Pulse. It’s a great all-in-one solution for properties of all sizes.
See the customer success story
See the customer success story
Southern Vacation Rentals
Patricia Hardiman
We researched other companies and actually found TRACK is not only user friendly, but also the most cost effective.
See the customer success story
See the customer success story
Sandestin Golf and Beach Resort
Tina Gibson
Due to a higher call volume, we have increased our staffing from 5 to 12 Agents and have also seen a lower abandonment rate.
See the customer success story
See the customer success story
Skytop Lodge
Jennifer Bambrick
1-866-757-8229
Talk to a Human
sales@trackhs.com
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